Sales Policy for Nova Gear Pulse
Effective Date: December 10, 2024
Introduction
Welcome to Nova Gear Pulse, where we provide the best in cutting-edge gear and equipment. By purchasing from our online store at novagearpulse.com, you are entering into an agreement with us and agreeing to our Sales Policy. This policy outlines our terms and conditions regarding the sale of products on our website. Please read these terms carefully to ensure a smooth and satisfactory shopping experience.
1. Product Availability
We strive to ensure that the products listed on our website are available for purchase. However, all products are subject to availability, and we cannot guarantee that every product listed on our website is in stock. If an item is out of stock after you place your order, we will notify you immediately and offer alternatives, including the option to cancel your order.
2. Pricing and Payment
We aim to offer fair and competitive pricing for all of our products. Prices are listed on our website in U.S. dollars and do not include shipping costs, taxes, or any applicable customs duties. These charges will be added to your order during the checkout process.
By placing an order on our website, you are agreeing to pay the full price of the items, along with any shipping fees and applicable taxes. We accept various payment methods, including credit cards, PayPal, and other secure payment options as specified on our website.
3. Order Processing and Confirmation
Once you place an order with us, you will receive an order confirmation email summarizing the items purchased, their prices, and estimated delivery dates. This confirmation serves as an acknowledgment of your order, but does not guarantee the fulfillment of the order. An official order confirmation email will be sent once we process your payment and ship the items.
4. Shipping and Delivery
We offer several shipping options for our customers, including standard, expedited, and express delivery methods. Shipping costs will be calculated during the checkout process based on your location and the size of your order. Once your order has shipped, you will receive a tracking number to monitor the status of your shipment.
Please note that delivery times may vary depending on factors such as the shipping carrier, holidays, and your location. While we make every effort to meet estimated delivery dates, these are not guaranteed, and Nova Gear Pulse will not be held liable for any delays in shipping.
5. Returns and Exchanges
We want our customers to be completely satisfied with their purchases. If you are not satisfied with an item, please review our Refund and Returns Policy for instructions on how to return or exchange your purchase. We offer a 30-day return window for eligible items, provided they are in unused and resalable condition.
6. Warranty and Repairs
All of our products come with a manufacturer’s warranty, which covers defects in material or workmanship. If you experience any issues with your product within the warranty period, please contact our customer service team for assistance with repairs or replacements.
Please note that damage caused by misuse, accidents, or unauthorized repairs is not covered by the warranty.
7. Limitation of Liability
Nova Gear Pulse is not liable for any damages that may occur to the customer or any third parties as a result of using the products purchased through our website. This includes, but is not limited to, direct, indirect, incidental, or consequential damages.
8. Intellectual Property
All content on our website, including logos, images, text, graphics, and other materials, is protected by copyright laws and belongs to Nova Gear Pulse or its licensors. You are prohibited from using any of these materials without our express permission.
9. Contact Information
If you have any questions or concerns regarding our Sales Policy or your order, please contact us at:
Nova Gear Pulse
Address: 1285 Crown Point Parkway, Atlanta, Georgia, 30338, United States
Phone: +1 404-555-0173
Email: contact@novagearpulse.com
Website: www.novagearpulse.com